Roll of Honour

Product Awards

Best UK Table Gaming product (inc etg)

2019 Live Roulette, Evolution Gaming
2018 Ace King Suited Progressive, Grosvenor

Best UK CMS/Software Programme

2019 Neon, Playtech/Intelligent Gaming
2018 Neon, Playtech/Intelligent Gaming

Best Slot Machine

2019 Dominator, Novomatic

Operator Awards

Independent UK Casino
Operator of the Year

2019 The Hippodrome Casino, London
2018 The Hippodrome Casino, London

Multiple UK Casino
Operator of the Year

2019 Grosvenor Casinos
2018 Grosvenor Casinos

Overall Casino
Operator of the Year

2019 Caesars Entertainment EMEA and Grosvenor Casinos
2018 Grosvenor Casinos

European Casino
Operator of the Year

2019 Grosvenor Casinos
2018 Admiral

Best UK Marketing Programme

2019 Aspers World Loyalty Program, Aspers Group
and Magic Mike Live, The Hippodrome Casino, London
2018 Goliath Poker, Grosvenor Casinos

Best UK Casino
Restaurant of the Year

2019 27 Restaurant & Bar, Crown London Aspinalls
2018 Heliot Steak House, The Hippodrome Casino, London

Industry Awards

Best UK Casino Customer Service

2019 Aspers Group
2018 Grosvenor, Sheffield – Customer Service Hub

Rising Star

2019 Hannah Hugill, Grosvenor Casinos
2018 Paul Baines, Grosvenor Casinos

CHIPS Community Engagement Award

2019 Tracy Tombides, Crown London Aspinalls
2018 Irene Nuqui, Genting UK

Casino International Outstanding Contribution Award

2019 Phil Burke

Lifetime
Achievement

2019 James Thomas, The Hippodrome Casino, London
2018 Richard Wade

CHIPS Corporate Community Engagement Award

2019 Aspers Westfield Stratford City
2018 Aspers Westfield Stratford City

Corporate Training
Investment Award

2019 Aspers Group

National Casino Forum Diversity & Inclusion Award

2019 Crown London Aspinalls
2018 Aspers Group/Aspers Westfield